CLICK AND COLLECT AVAILABLE AT KAMBAH AND MITCHELL 10am-4pm 7 DAYS A WEEK- OUR SHOPFRONTS ARE CLOSED EXCEPT FOR CLICK AND COLLECT AT KAMBAH AND MITCHELL DUE TO THE CANBERRA COVID-19 LOCKDOWN EXTENDED UNTIL THE 15th OCT 2021 (YOU CAN FIND ALL THE DETAILS ON OUR COVID PAGE IN THE MENU) CANBERRA'S #1 VAPE SUPPLIER IS OPEN ACROSS 3 LOCATIONS | KAMBAH - CIVIC - MITCHELL (7 DAYS A WEEK)

WARRANTY & RETURNS

Warranty is given to all batteries and mods.  This is a full replacement guarantee for faulty equipment within ACCC timeframe guidelines.
Interstate customers will need to send their faulty equipment to us in store for replacement.  Canberra residents can simply visit our shopfront.
No warranty is given to clearomisers and tanks due to the nature of these items.  Dead on Arrival (DOA) is offered however and claims need to be made within 2 weeks of receipt of purchase.
If you are having problems with your items then please email us a full explanation of the issue including pictures or call us on 02 6242 5023 during business hours as most issues can be dealt with without having to replace the item.
Our expert staff have years of experience in assessing issues with vape gear so you can be confident you will get the best after sales support possible.