SAME DAY NON-CONTACT DELIVERY AVAILABLE IN THE ACT AND SURROUNDS
In light of developing more options centred around customer and staff health and safety due to COVID-19 (and reminiscent of where we started back in 2013)...we are now giving Canberran's, Queanbeyanites, Jerraboomberran's and Googonian's the option of same day delivery. Please note there is a fee attached to this premium service due to the added measures in place for contactless delivery including PPE for our delivery staff and other procedures.
Before choosing this option please read the fine print below:
- This option is free for orders over $120
- This service is currently 6 days a week (Mon-Sat) and excludes Sundays.
- Orders need to be made by 3pm otherwise delivery cannot be made same day
- Orders will be delivered between 3:30pm - 10:00pm on the day of your order if made before 3pm...otherwise will be made next day
- Someone must be present at home to receive the goods (or please make a note on your order if you'd like it left in a safe place)
- This option is not to be used for Parcel Lockers, businesses or PO boxes. It must be a residential address
- The delivery window is broad due to the delivery area. We cannot guarantee a time nor can we give ETA's throughout the window
- This is contactless delivery. When staff deliver the package, they will be placing the package on the ground near you. Please note this is due to the safety risk of being in close proximity
- The delivery staff will be unable to assist you with any questions or setup troubleshooting at time of delivery. This is purely a contactless drop-off service. If you need assistance then please message us on Facebook, Instagram, Email or call in business hours
- Our staff will be wearing protective equipment with face mask and gloves as a bare minimum
- If no one is home to receive the package, the address was incomplete or we weren't given authority to leave the package then a re-delivery fee may be charged or sent via Auspost
- The option is available when selecting shipping at checkout
- This option is only available to Canberra, Queanbeyan and Jerrabomberra residents. Do not choose this option if you live elsewhere (no longer available for Googong)